Week 1
Log review, behavior check, anomaly flag
We read every interaction the agent had in the last 7 days, flag anything that looks off, and queue fixes for week 2.
Tier 1, Maintain
Maintain, one agent, watched and kept running.
For nonprofits and single-location SMBs running one Cloud agent that needs to stay reliable, not grow.
$300 to $500/mo
Setup from $1,500
Track: Cloud only.
Who it's for
Who Maintain is for.
- A single-location restaurant running a customer service agent
- A nonprofit running a volunteer intake agent (non-sensitive data)
- A small service business running a lead qualifier or scheduling agent
- Solopreneurs running a single-agent intake or booking flow
- Operators who outgrew DIY AI tools and want professional maintenance
- SMBs with one agent that needs to stay reliable without monthly tuning
If you have one Cloud agent and you want it to keep working, this is your tier. If your data requires Local deployment, move to Manage with the Local addon or Grow.
Want to walk through this? Book a free 15-min consult →
Deliverables
What's included.
One Cloud agent, low to moderate volume (up to ~5,000 interactions/month)
Monthly log review and behavior check
Retraining when the agent drifts
Model and tooling API costs included up to tier cap
Email support, business hours, response within 1 business day
Quarterly performance summary
Want to walk through this? Book a free 15-min consult →
Limits
What's not included.
Local AI deployment (move to Manage with Local addon, or Grow)
New agents (move to Manage or pay setup for a second agent)
Custom integrations beyond the original setup
Custom dashboard
24/7 support (move to Manage)
Monthly rhythm
Monthly deliverables.
Week 2
Retraining pass if needed
If the agent drifted, we retrain on the edge cases we flagged. If it's clean, we use the time for light optimization.
Week 3
Light optimization
Prompt tuning, prompt-cache cost optimization, small response-time wins. The boring work that keeps the agent quietly humming.
Week 4
Monthly summary email
Plain-English one-page email. What ran, what changed, what to expect next month. No 30-page PDFs.
Want to walk through this? Book a free 15-min consult →
Built by operators, not engineers. Eric Lee, 16 years in F&B operations, $54M+ in annual P&L managed across BCD Tofu House, Gen Korean Barbecue, Sake2Me Sushi, and Obaba Fresh. We know which workflows are worth automating and which ones are a trap.
Ready to keep one Cloud agent humming?
Book the consult. We'll confirm Maintain is the right fit or point you to the right tier.
Or call 707-718-3579 · email eric@seod.com