Relieve repetitive coordination
Donor draft followups, volunteer intake, event reminders and approved member questions.
Nonprofit track · Grant-friendly invoicing · Onpremises deployment available
AI for Nonprofits, built around how nonprofits actually run.
Built for how nonprofits actually operate: grant-friendly invoicing, and deployment options that keep donor data where your policy requires it. Scope after a Business Growth Review.
Example only. Nothing here books, sends messages or connects to an AI service.
SEOD Operations
SUPPORT THE TEAM.
RESPECT THE DATA.
For nonprofits balancing donor, volunteer and beneficiary work with small teams and grant reporting requirements.
Plan around the data
Choose cloud or local deployment against your policies and the information the workflow handles.
Make the work accountable
Written scope and board-ready reporting around the agreed engagement. Local deployment alone is not a compliance certification.
Custom scope after review, with grant-friendly invoicing. Deployment, hardware, reporting and engagement terms must be confirmed for your organization.
Discuss my nonprofit workflowExplore the work and approach
See a community-focused website
Hope Horizon gives families, volunteers and supporters distinct ways in. This is a website example, not evidence of an AI deployment.
Explore this example
How you get this
AI and automation is delivered inside SEOD Operations, scoped after a Business Growth Review. Lead response automation can also sit inside SEOD Growth.
Section 02, the framing
This isn't a discount. It's a different product.
Most agencies that "serve nonprofits" sell the SMB product at a haircut. The deliverables are designed for a for-profit business, the timelines assume a marketing director with hours to spare, and the case studies are all restaurants.
We built the nonprofit track because nonprofits operate differently:
- The budget is grant-funded, which means a six-month window and a written report to the board
- The team is small, often a single person wearing five hats
- The "customer" is a volunteer, a donor, a member, or a beneficiary, not a buyer
- The success metric is engagement and program impact, not revenue per visitor
- Donor data, beneficiary records, and grant reporting carry privacy obligations that for-profit work doesn't
Same engineering. Different design language, different deliverables, different price.
Want to walk through this? Get my Growth Review →
Section 03, the catalog
Five agents that earn their keep at a nonprofit.
01
Donor Followup Agent
Reaches out to lapsed donors, thanks new ones, segments by giving history, drafts the personal note. The Executive Director reviews and sends.
02
Volunteer Intake and Scheduling
Volunteer fills out the interest form. The agent intakes, schedules orientation, sends reminders, routes them to the right coordinator. No spreadsheet babysitting.
03
Member/Beneficiary Questions
Answers FAQs in English, Korean, or Spanish. Routes the complex ones to the right staff member. Cuts the inbound load on a single-staff communications team.
04
Grant Research Assistant
Reads grant opportunities, drafts the eligibility match, flags the deadlines. Doesn't write the grant. Supports the research process; time savings depend on the workflow and the review required.
05
Event Registration and Reminders
Registrations, RSVPs, day-of logistics. The agent handles the inbox, your staff handles the room.
Want to walk through this? Get my Growth Review →
Section 04 · The reason nonprofits hire us
When your donor data can't leave the building.
Most nonprofits handle data they've promised to keep private: donor names, giving history, beneficiary records, grant reporting, sometimes immigration status or health data. Cloud AI agents are great for volunteer signups and event registration. They're not always the right call for donor segmentation or beneficiary intake.
We deploy Track B (Local AI) for nonprofits that need on-premises AI:
01
Mac mini hardware (M4 16/512 default; M4 24/1TB upgrade for high-volume orgs) included, owned by your org from day one.
02
Local LLM (Llama 3) runs on the device. Models are open weights you can audit.
03
Plan the data boundary. A local workflow can keep processing onsite. Any external connections, transfers and backups are agreed and verified during setup.
04
Review your obligations. Deployment needs to match your organization’s policies and applicable requirements. Local hardware does not establish legal compliance.
05
Monthly maintenance quoted after review (lower than cloud over time, no API fees).
Setup is quoted after review and includes hardware. Grant-friendly invoicing. Subject to hardware availability; most Mac mini orders ship within 5 to 10 business days, confirmed at audit.
Compliance note.
SEOD is not HIPAA-certified. Local deployment supports HIPAA-aligned workflows but does not constitute a Business Associate Agreement. We can introduce you to compliance partners if you need full certification.
Some nonprofits run both. Cloud for volunteer signups and event RSVPs. Local for donor segmentation and beneficiary records. The AI Audit maps which workflows belong where.
Want to walk through this? Get my Growth Review →
Section 05, pricing
Pricing built for grant budgets.
Cloud track (Track A)
Cloud agents for nonprofits
SetupOne-time
Quoted after review
Tier 1, MaintainOne agent, monthly checkup
Quoted after review
Tier 2, Manage1 to 2 agents, monthly tuning
Quoted after review
Most common
Tier 3, GrowMulti-agent portfolio
Quoted after review
Local track (Track B)
Onpremises for donor data
SetupHardware included
Quoted after review
Monthly maintenanceNo API fees
Quoted after review
Hardware (Mac mini M4 16/512 or M4 24/1TB) is yours from day one.
AI and Automation Review. Scope and pricing are set after a Business Growth Review.
We invoice in formats grant administrators accept. We provide written board-ready summaries quarterly. We don't bill in milestones that don't match grant reporting periods.
Want to walk through this? Get my Growth Review →
Section 06, delivery
We work the way grants work.
- Six-month engagement minimums (matches grant reporting cycles)
- Written board summaries quarterly
- Invoicing in formats grant administrators accept
- Free repurposing of audit and engagement reports for grant reapplications
- Local hardware purchase fits within capital-equipment grant lines
Want to walk through this? Get my Growth Review →
Section 07, FAQ
Questions nonprofit ops folks ask.
Do you require a 501(c)(3) letter?
Yes. We'll ask for it on the consultation call. Pending status is fine for the audit, finalized for setup.
Can you bill against a specific grant?
Yes. Send us the grant terms and we'll structure invoicing to match.
Can we do Local deployment with a grant?
Yes. Local deployment fits well within $10K to $25K grant scopes. The Mac mini stays with the org. The agent runs locally. Reporting fits standard grant frameworks.
What if our budget is below your Tier 1 nonprofit rate?
Talk to us anyway. We pick up two nonprofits a year at cost or close to it when the mission is strong.
Are you familiar with our space (housing, food security, immigrant services, etc.)?
Probably. Eric's worked with NorCal Shiba Rescue and a handful of others. Bring us your specific space on the call.
Do you work with religious nonprofits?
Yes, when the work itself isn't tied to advocacy or proselytization. We'll talk about scope on the call.
Built by operators, not engineers. Eric Lee, 16 years in F&B operations, $54M+ in annual P&L managed across BCD Tofu House, Gen Korean Barbecue, Sake2Me Sushi, and Obaba Fresh. We know which workflows are worth automating and which ones are a trap.
Let's talk.
Fifteen minutes with Eric. Bring the grant terms, the team size, and the problem you're trying to solve.
Or call or text Eric · email eric@seod.com