Category
Dental and med spa marketing
Dental and med spa practices spend heavily to make the phone ring and then lose the patient before the first appointment, usually on the call or on a booking form with too many fields. This category covers acquisition cost as a real number, the insurance question that stops more calls than price does, procedure-level pages rather than generic ones, and the compliance line on reviews and before-and-after photos. After reading it you should know where your own practice loses people between the search and the chair, and which of those gaps is cheapest to close.
Start here
- What a new dental patient actually costs to acquire Read this first. Every other decision in the category is priced against this number.
- Why dental practices lose patients on the phone before the first visit The largest leak in most practices, and it happens before anyone sees a dentist.
- Reviews for dental practices and the HIPAA line Where the compliance boundary sits, before you build any review habit on top of it.
All twenty articles on dental and med spa marketing
In reading order rather than by date. 20 published so far, and the rest are written and scheduled. Titles without a link are not live yet.
What a new dental patient actually costs to acquire
A new patient costs you everything you spent to find them divided by the number who actually sat in a chair, not the number who called or filled in a form.
Why dental practices lose patients on the phone before the first visit
Most dental practices lose new patients on the phone, at the front desk, during the busiest hour of the day.
Insurance questions: the biggest barrier in dental calls
"Do you take my insurance" is the first question most dental callers ask and the one practices answer worst.
Dental website conversion: what a prospective patient looks for first
A prospective patient checks four things before anything else: where you are, whether you do the specific thing they need, whether you take their insurance, and how to get an.
Getting found for the specific procedure, not just "dentist near me"
"Dentist near me" is the most contested term in your market and one of the least valuable ones you can win.
Reviews for dental practices and the HIPAA line
You can ask every patient for a review. What you cannot do is reply publicly in a way that confirms the person was a patient or reveals anything about their care.
Google Business Profile for a multi-provider practice
A multi-provider practice has one profile for the practice, and Google's practitioner rules also allow a separate listing for each public-facing provider.
Med spa marketing and the treatment-specific search
Med spa customers do not search for med spas. They search for a treatment, usually by its brand name, and they compare a short list on price, who is performing it, and how soon they.
Membership and package plans: how to present them online
Put the price on the page. A membership or package plan only works online if a visitor can see what it costs, what is included, and how long it lasts without calling anyone.
Before and after photos: the rules and the risks
Before and after photos convert better than almost anything else you can put on a treatment page, and they carry real risk.
Ranking for a procedure you just started offering
You will not rank for a new procedure quickly, because the practices above you have years of pages, reviews, and completed cases behind that term.
New patient specials that attract the right patients
A special is a filter, not a discount. Price alone selects for people shopping on price, and those patients rarely return for the treatment that pays for the practice.
Why your dental practice needs individual service pages
One page listing eighteen procedures competes for eighteen searches and wins none of them.
Handling the "do you take my insurance" question on the website
Publish the carriers and networks you participate in by name, say plainly that benefits differ by plan and benefit year, and offer to verify a specific patient's benefits before the.
Emergency dental searches and how to capture them
Emergency searches are won on availability, not on reputation. The person searching wants to know who can see them today and whether anyone will answer the phone.
Practice rebrands, ownership changes, and search continuity
Rename the existing Google listing rather than creating a new one, because reviews do not transfer between listings and a new profile starts at zero.
Booking friction: what makes a patient abandon your form
Patients abandon a booking form when it asks for more than they are ready to give.
Recall and reactivation for lapsed patients
Lapsed patients are the cheapest appointments in your practice, because they already chose you once.
The dental marketing metrics worth tracking monthly
Six numbers tell you everything: new patients seen, cost per new patient, calls received against calls answered, the share of calls that become appointments, reactivated patients, and.
Competing against a corporate dental group as an independent
You do not beat a group practice on budget, locations, or brand advertising.
Be honest with yourself
When this category is not your problem
If your schedule is full and your constraint is chair time or hiring, more marketing makes the waiting list longer and the experience worse. That is an operations problem wearing a marketing costume.
And if you are booked with the patients you want, do not chase new-patient specials. They mostly attract price-led patients who do not stay, which costs more than the empty slot did.
Where to go next
- AI phone and lead response The phone is where most practices lose the patient, and where the hard limits sit.
- Reviews and reputation Reviews decide the choice between two practices that both look competent.
- Website conversion The booking form is the other place patients quit, for reasons that are easy to fix.
If you want to know where your practice loses patients between the search and the chair, write to eric@seod.com. I will walk your booking path as a patient would and tell you the first two things I hit. It takes me about twenty minutes and I do not charge for it.
Being found for a treatment takes more than one profile field. Search visibility works the profile alongside the relevant service pages that support those searches.